AccelPay 101

All the basics you need to know about how AccelPay works.

• How do I log into the AccelPay Portal?
• How do funds flow in AccelPay's system?
• How do I know what's in retailers' inventories?
• Do you have any tips for optimizing my website?
• How long does it take retailers to fulfill orders with AccelPay?
• Can I place a bulk order via AccelPay?
• How can I work with ShipStation through AccelPay?
• Support Processes & Protocols
• What does oversell mean?
• What is the procedure for orders damaged in transit?
• Carrier tracking shows an order was returned to sender, what happens next?
• How do I use marketing links?
• How can I set up a Collection (Bundle) with AccelPay?
• Am I able to sell a product on presale?
• Can my AccelPay retailer(s) fulfill my merchandise items as well?
• Where do I share my distributor information?
• Why can't I find an order in the AccelPay Portal?
• How can I register a new product in the AccelPay system?
• How do I start selling merchandise with AccelPay?
• How do I fulfill merchandise with AccelPay?
• How do I discontinue a product?
• How do I offboard from AccelPay?