How can I work with ShipStation through AccelPay?

What is ShipStation? And why should I use it?
ShipStation is a powerful platform designed to simplify and streamline your shipping and order fulfillment process.
The moment you print a shipping label in ShipStation, your DTC customers are notified of their shipment and tracking number through AccelPay.

This guide will walk you through the basics of using ShipStation, including navigating the user interface, managing orders, and printing shipping labels. Let's get started!

Table of Contents

1. Signing Up and Logging In
2. Connecting Your Selling Channels
3. Understanding the User Interface
4. Managing Orders
5. Printing Shipping Labels
6. Tracking Shipments
7. Automating Workflows
8. Customer Support and Resources

*For the most up to date information, always refer to the ShipStation Help Center*

1. Signing Up and Logging In

To begin using ShipStation, you'll need to sign up for an account. Visit the ShipStation website (https://www.shipstation.com) and follow the registration process. Once you have an account, log in to access the platform.

2. Connecting Your Selling Channels

After logging in, the first step is to connect your selling channels to ShipStation. These channels can include e-commerce platforms like Shopify, WooCommerce, Amazon, eBay, etc. Navigate to the "Settings" menu and select "Selling Channels." Follow the on-screen instructions to link your accounts.

3. Understanding the User Interface

The ShipStation user interface is designed for ease of use and efficiency. Here's a brief overview of the main components:

• Dashboard: The main landing page after logging in, providing a summary of your order and shipping metrics.
• Orders: This section allows you to manage and view your orders, filter them by various criteria, and track their status.
• Shipments: Track and manage all your shipments in one place.
• Insights: Gain valuable insights into your shipping performance and trends.
• Shipments: Access all your shipments, including their tracking information and status.
• Reports: Generate and view detailed reports related to your orders and shipping activities.
• Settings: Customize your ShipStation account, integrations, printing preferences, and more.

4. Managing Orders

To view and manage your orders, go to the "Orders" section. Here, you can:

• Filter Orders: Use filters to find specific orders based on criteria such as channel, date, status, etc.
• View Order Details: Click on an order to see its details, including customer information and order items.
• Create Rules: Automate order processing by setting up rules based on specific criteria.
• Tag Orders: Use tags to organize and categorize orders for easier management.
• Create Manual Orders: Manually enter orders that weren't placed through your connected selling channels.

5. Printing Shipping Labels

One of the primary functions of ShipStation is printing shipping labels. To do this:

• Ensure you have integrated your shipping carriers (e.g., USPS, FedEx, UPS) into ShipStation under "Settings" > "Shipping" > "Carriers."
• Select the order you want to ship from the "Orders" section.
• Click "Create + Print Label."
• Choose the appropriate shipping carrier and service.
• Enter package details (weight, dimensions).
• Generate and print the shipping label.

Advantage of integrating with AccelPay: The moment this shipping label is created, AccelPay automatically sends a shipping notification including the tracking number to your customer.

To integrate ShipStation with your AccelPay account, follow the steps here.

6. Tracking Shipments

After shipping an order, you can easily track its status in ShipStation. The tracking information will be updated automatically when available. Simply go to the "Shipments" section, locate the specific shipment, and click on the tracking number to view its status.

7. Automating Workflows

ShipStation offers automation features to save you time and effort. You can create rules that trigger specific actions based on conditions you set. For example, you could create a rule to tag all orders with "Urgent" if the order value exceeds a certain amount.

8. Customer Support and Resources

If you encounter any issues or have questions about using ShipStation, their customer support team is available to assist you. Additionally, the ShipStation website provides a wealth of resources, including guides, webinars, and a knowledge base, to help you get the most out of the platform.

Congratulations! You've completed the ShipStation 101 Guide. You should now have a solid foundation for using ShipStation to manage your orders, print shipping labels, and streamline your shipping process. Happy shipping!

You can integrate your Shipstation account to the AccelPay Portal directly so orders can flow through the Portal to your Shipstation account. To learn how to do this, read this article.