How do I add a new product? [Shopify]

Listing a new product for DTC sales with AccelPay is easy. Expect a two-week lead time.

This article is for partners using the AccelPay-Shopify-integration. If you are using the AccelPay cart integration, click here.

Every product that is sold online needs to be set up in the AccelPay Portal first, regardless of whether our retail partners or you will be fulfilling the orders.
If an order is placed before the product is set up with AccelPay, the orders will be blocked and not sent to the fulfilling party.

What you need to do:

1. Update your Brand-to-Retailer Pricing sheet with the new product details shown on the sheet.
   You received this during your initial AccelPay onboarding, but if you can't find the link, ask success@accelpay.io or your AccelPay Account Manager.
2. Email success@accelpay.io and include the following details:
   1. What your new product is
   2. When it will be available to retailers
   3. When it will be available for online purchase
   4. Confirm that you have filled out the Brand-to-Retailer Pricing Sheet.
3. Create the new draft product in Shopify including the name, price, weight, and product category and notify success@accelpay.io. Only publish the product after AccelPay has given you the green light.

What happens next?

The AccelPay Retailer team will confirm pricing and product availability with retail partners in the relevant markets.

Timeline

We estimate a 2-week lead time to get the product introduced and approved by retailers, and set up in the AccelPay portal for online-purchase.